Never received my order or a reply to my email saying it hadn’t arrived
Having searched for years for some decent hair products, I was sceptical about whether this would work. Before using your products my hair was dry and coming out in clumps in the shower. This has, along with the shampoo bar I chose, stopped all that. My hair is now soft, like it used to be and I'm suffering no more hair loss than is normal to lose. Genuinely brilliant!
Very happy with my purchase, it smells amazing and conditions my hair better than any shop bought item.
The only niggle I have about my order was I ordered 4 items under your offer of buy 3 get one free. One of the items I ordered was out of stock and you showed a refund of £nil. It would have been nice to have received an alternative in its place so I was still able to benefit from your offer.
Overall I am happy with my experience though.
I bought the shampoo and conditioner as presents so haven't personally used them but they looked great and both my nieces were pleased with them
The picture suggests that a tin is included. Unlike other products (that I rejected for this reason for not coming with a tin) there is no comment about coming "naked". This was to be a gift and I specifically chose a bar that came with a tin so it could be easily moved after hair washing.
I emailed about this issue but have yet to have a response.